{"id":7147,"date":"2019-05-13T07:44:34","date_gmt":"2019-05-13T07:44:34","guid":{"rendered":"https:\/\/masventa.de\/product\/moderationstechniken-und-soft-skills-fur-projektmanager-und-business-analysten-16-09-2019\/"},"modified":"2024-04-19T15:59:18","modified_gmt":"2024-04-19T15:59:18","slug":"moderation-and-soft-skills-for-project-manager-and-business-analysts","status":"publish","type":"product","link":"https:\/\/masventa.de\/en\/product\/moderation-and-soft-skills-for-project-manager-and-business-analysts\/","title":{"rendered":"Moderation and Soft Skills for Project Manager and Business Analysts"},"content":{"rendered":"

OVERVIEW<\/h2>\n
\n
\n
\n
\n
\n
\n
\n
\n

An effective facilitator strengthens the group so that it uses its own latent skills and knowledge in the search for optimal solutions and consensus. The facilitator’s ability to steer the workshop to achieve his goals is the key to the success of this method. This course provides participants with a structured approach to the planning, execution and follow-up of facilitated workshops. Several moderation techniques and procedures will be taught. Guides are provided explaining why, when and how to use them. During the course, emphasis will be placed on the efficient management of human dynamics. In contrast to courses that tend to provide overviews of topics, this workshop gives participants the opportunity to deepen what they have learned through numerous exercises on the techniques presented.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

GOALS<\/h2>\n
    \n
  • Apply the various moderation techniques and correctly assess when and how they can be optimally used.<\/li>\n
  • Develop a structured approach to planning and conducting moderated sessions.<\/li>\n
  • Provide efficient management of human dynamics.<\/li>\n
  • Use various facilitation techniques to help form teams, resolve conflicts and identify and solve problems.<\/li>\n<\/ul>\n

    CONTENTS<\/h2>\n\n\t
    \n\t\t<\/p>\n

    \n\t

    \n\t
    \n\t\t
    \n\t\t\t<\/p>\n

    Modul 1 Facilitation Concepts<\/h4>\n

    Course format and topics covered
    \nDefinition of facilitation
    \nGetting and receiving feedback
    \nFacilitated exercise on ice-breakers to introduce students
    \nFacilitated exercise on role of ice-breakers and participants\u2019 favorite ice-breakers<\/p>\n

    Modul 2 Ground Rules<\/h4>\n

    Purpose
    \nStrategies for use
    \nFacilitated exercise to develop ground rules<\/p>\n

    Modul 3 Group Dynamics<\/h4>\n

    How groups form
    \nTuckman and Maslow in relation to a facilitated session<\/p>\n

    Modul 4 The Facilitation Process<\/h4>\n

    Key roles and responsibilities
    \nHow to run the pre-position meeting
    \nHow to prepare for the workshop
    \nControlling the process
    \nRoom layout, tools, and equipment
    \nBrainstorming
    \nGetting to consensus\/voting<\/p>\n

    \n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/p>\n

    \n\t

    \n\t
    \n\t\t
    \n\t\t\t<\/p>\n

    Modul 5 Problem Solving<\/h4>\n

    Problem identification
    \nFacilitated exercise on problem identification
    \nProblem solving
    \nThe 5-stage process
    \nRules
    \nClustering
    \nSelection
    \nAction planning (RACI matrix)
    \nFacilitated exercise on problem solving<\/p>\n

    Modul 6 Process Mapping (high-level overview)<\/h4>\n

    ‘As-Is’
    \n‘To-Be’
    \nGap analysis
    \nFacilitated exercise on process mapping<\/p>\n

    Modul 7 Inter-Group Comparison for Resolving Conflict<\/h4>\n

    Purpose
    \nActive listening
    \nConflict
    \nConflict-management techniques for facilitators
    \nHandling conflict and impasse
    \nUse of power
    \nFacilitated exercise on resolving conflict (inter-group comparison)<\/p>\n

    Modul 8 Handling Difficult Relationship Situations<\/h4>\n

    Focusing on the behavior
    \nThe BID model
    \nEffect of behavior on the group
    \nModerating undesirable behavior
    \nFacilitated exercise on difficult situations<\/p>\n

    Modul 9 Problem-Solving through Associated Brainstorming<\/h4>\n

    Purpose
    \nHow it works
    \nFacilitated exercise on problem solving through associated brainstorming<\/p>\n

    \n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/p>\n

    \n\t<\/div>\n\n

    \n
    \n
    \n
    \n

    ATTENDEES<\/h2>\n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n

    Those who want to make the most of moderation and those who want to go beyond basic interaction skills to deliver consensus and action.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

    \n

    FORMAT<\/h2>\n<\/div>\n<\/div>\n<\/div>\n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n

    This course is very interactive and gives participants the opportunity to prepare for a series of increasingly difficult exercises. Practical exercises allow participants to train to be moderators and secretaries.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

    \n

    AREAS OF KNOWLEDGE<\/h2>\n<\/div>\n<\/div>\n<\/div>\n

    \n\t

    \n\t\t\n\t<\/div>\n\n\t
    \n\t
    \n\t\t
    \n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/p>\n

    BABOK\u00ae Guide
    \n<\/b><\/i>Elicitation
    \nUnderlying Competencies<\/p>\n

    PMBOK\u00ae Guide
    \n<\/i><\/b>Project Scope Management
    \nProject Communications Management
    \nProject Human Resource Management<\/p>\n

    \n","protected":false},"excerpt":{"rendered":"

    This extended basic course is aimed at those who wish to deal intensively and methodically with the topic of business analysis including requirements engineering, typically because they are actively involved in these activities.<\/p>\n","protected":false},"featured_media":5880,"template":"","meta":[],"product_cat":[109,103,110,102],"product_tag":[104,105],"yoast_head":"\nModeration and Soft Skills for Project Manager and Business Analysts<\/title>\n<meta name=\"description\" content=\"An effective facilitator strengthens the group so that it uses its own latent skills and knowledge in the search for optimal solutions and consensus.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/masventa.de\/en\/product\/moderation-and-soft-skills-for-project-manager-and-business-analysts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Moderation and Soft Skills for Project Manager and Business Analysts\" \/>\n<meta property=\"og:description\" content=\"An effective facilitator strengthens the group so that it uses its own latent skills and knowledge in the search for optimal solutions and consensus.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/masventa.de\/en\/product\/moderation-and-soft-skills-for-project-manager-and-business-analysts\/\" \/>\n<meta property=\"og:site_name\" content=\"masVenta\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-19T15:59:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/masventa.de\/wp-content\/uploads\/2019\/04\/image4-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"854\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/masventa.de\/en\/#organization\",\"name\":\"masVenta\",\"url\":\"https:\/\/masventa.de\/en\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/masventa.de\/en\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/masventa.de\/wp-content\/uploads\/2019\/05\/emaillogo-1.png\",\"width\":410,\"height\":121,\"caption\":\"masVenta\"},\"image\":{\"@id\":\"https:\/\/masventa.de\/en\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/masventa.de\/en\/#website\",\"url\":\"https:\/\/masventa.de\/en\/\",\"name\":\"masVenta\",\"description\":\"masVenta Business GmbH\",\"publisher\":{\"@id\":\"https:\/\/masventa.de\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/masventa.de\/en\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/masventa.de\/en\/product\/moderation-and-soft-skills-for-project-manager-and-business-analysts\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/masventa.de\/wp-content\/uploads\/2019\/04\/image4-2.jpg\",\"width\":2048,\"height\":854},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/masventa.de\/en\/product\/moderation-and-soft-skills-for-project-manager-and-business-analysts\/#webpage\",\"url\":\"https:\/\/masventa.de\/en\/product\/moderation-and-soft-skills-for-project-manager-and-business-analysts\/\",\"name\":\"Moderation and Soft Skills for Project Manager and Business Analysts\",\"isPartOf\":{\"@id\":\"https:\/\/masventa.de\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/masventa.de\/en\/product\/moderation-and-soft-skills-for-project-manager-and-business-analysts\/#primaryimage\"},\"datePublished\":\"2019-05-13T07:44:34+00:00\",\"dateModified\":\"2024-04-19T15:59:18+00:00\",\"description\":\"An effective facilitator strengthens the group so that it uses its own latent skills and knowledge in the search for optimal solutions and consensus.\",\"breadcrumb\":{\"@id\":\"https:\/\/masventa.de\/en\/product\/moderation-and-soft-skills-for-project-manager-and-business-analysts\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/masventa.de\/en\/product\/moderation-and-soft-skills-for-project-manager-and-business-analysts\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/masventa.de\/en\/product\/moderation-and-soft-skills-for-project-manager-and-business-analysts\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/masventa.de\/en\/home-page\/\",\"url\":\"https:\/\/masventa.de\/en\/home-page\/\",\"name\":\"Startseite\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/masventa.de\/shop\/\",\"url\":\"https:\/\/masventa.de\/shop\/\",\"name\":\"Produkte\"}},{\"@type\":\"ListItem\",\"position\":3,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/masventa.de\/en\/product\/moderation-and-soft-skills-for-project-manager-and-business-analysts\/\",\"url\":\"https:\/\/masventa.de\/en\/product\/moderation-and-soft-skills-for-project-manager-and-business-analysts\/\",\"name\":\"Moderation and Soft Skills for Project Manager and Business Analysts\"}}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/masventa.de\/en\/wp-json\/wp\/v2\/product\/7147"}],"collection":[{"href":"https:\/\/masventa.de\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/masventa.de\/en\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/masventa.de\/en\/wp-json\/wp\/v2\/media\/5880"}],"wp:attachment":[{"href":"https:\/\/masventa.de\/en\/wp-json\/wp\/v2\/media?parent=7147"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/masventa.de\/en\/wp-json\/wp\/v2\/product_cat?post=7147"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/masventa.de\/en\/wp-json\/wp\/v2\/product_tag?post=7147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}